Shipping policy

At Halo Luxe Co., we’re committed to getting your order to you as quickly and smoothly as possible.

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays). Custom wig orders may require additional processing time, which will be communicated at checkout.

Shipping Time

Once shipped, orders typically arrive within 10–25 business days depending on your location.

Tracking Information

You will receive a tracking number via email once your order has been shipped.

Shipping Delays

Halo Luxe Co. is not responsible for shipping delays caused by carriers, weather conditions, or incorrect shipping information provided at checkout.

Incorrect Shipping Address

If an incorrect address is entered, please contact us immediately. Halo Luxe Co. is not responsible for packages delivered to the wrong address provided by the customer.